Refund policy
Hassle-Free Returns at Farm to Coastal Living Decor
At Farm to Coastal Living Decor, we want you to love your purchase, and we understand that sometimes things don't work out. That's why we've crafted a simple and customer-friendly return policy to make your experience as smooth as possible.
30 Days to Fall in Love
You have a generous 30 days from the day you receive your item to decide if it's the perfect fit for your space. We believe that's plenty of time for you to unpack, unwind, and make sure everything is just right.
Easy Eligibility
To be eligible for a return, your item should be in the same condition you received it, and please keep it in its original packaging. Don't forget to hold on to your receipt or proof of purchase—it's your golden ticket for hassle-free returns.
How to Initiate Your Return
Ready to start your return journey? Simply reach out to us at cathy@farmtocoastallivingdecor.com, and we'll guide you through the process. We'll need a few details to get things rolling, so be sure to have your order information on hand.
Damaged or Defective? Let's Make It Right!
If your order arrives defective, damaged, or if there's a mix-up, no worries! Inspect your goodies upon arrival and let us know right away. We're here to evaluate the issue and make it right.
Sale Items and Gift Cards
While we can't accept returns on sale items or gift cards, we're confident you'll find something else in our collection that steals your heart.
Swap It Out with Ease
Looking to exchange an item? The fastest way is to return what you have, and once we accept your return, go ahead and make a separate purchase for the new item. It's as easy as that!
Refunds Made Simple
Once we receive and inspect your return, we'll notify you about the approval status. If all's good, you can expect a hassle-free refund on your original payment method within 10 business days. Keep in mind, your bank or credit card company might need a bit more time to process and post the refund.
Need a Hand? We're Here!
If more than 15 business days have passed since we approved your return, or if you have any questions along the way, don't hesitate to reach out to us at cathy@farmtocoastallivingdecor.com. We're here to make your return experience as delightful as possible.
Thank you for choosing Farm to Coastal Living Decor. Your satisfaction is our priority!